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CSfD’s Pentelon product suite delivers a fast and efficient order processing, purchasing, warehouse management and inventory control solution. With over 20 years’ experience, CSfD has a proven track record in the food and pharmaceutical wholesale, third party logistics, utilities and government market sectors.

Service

Service is always personal. We’re big enough to service large customers but small enough for the personal touch.

Contact is with named operational staff who you get to meet and who get to know you and your business. Not only do you get swift resolutions to your queries but you are able to talk to us about your business challenges and get informed advice from experts.

Our staff are frequently praised for their professionalism and for going that ‘extra mile’. We have an open and honest approach with our customers so that we can deliver on our promises.

“I believe that the service provided by CSfD is top notch, not wanting to stand in the way of continual improvement, I don’t believe that CSfD could offer a better service.”

MoD

Quality

We’ve invested a lot of time and effort into developing our quality management system and more importantly getting everyone’s
buy-in to it. Our staff are totally quality focused – it’s a way of life in this company.

It gives us a solid foundation to operate from and underpins everything we do, which is especially important working to mission critical deadlines. It places us in control of events and makes us less vulnerable to fluctuating factors.

“One thing that is very evident is people’s commitment to quality. It was constantly talked about as a key priority and there is no doubt that people continuously strive to improve quality at all opportunities.”

Independent Assessor for Investor in People standard.

Innovation

Our approach to innovation is creative but structured.

We closely watch the way technology generally is developing and extract the best of those innovations to enhance and develop our own product. The technology is there to improve the experience of the customer and to add value.

We work in a niche, because that is what we are good at. We understand the business processes and markets that our customers work in. This enables us to design efficient and effective systems because we understand what system features and functionality are important to our customers.

“As our company expands, we decided to make the investment with CSfD to bring ourselves into the contemporary world of software”

Booths Supermarkets

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